Meezan Bank has put out a career invite for a Manager Service Analytics role in the Service Quality Department – Customer Support Group, at its Head Office in Karachi. Applicants should have at least a Bachelors degree in Computer Science or Data Analytics (a Masters is preferred) from an HEC-recognized institution, plus minimum 5 years of hands-on experience in Service Analytics, Customer Experience Analytics, Business Intelligence, Quality Assurance Analytics or nearby related areas. A background qualification in Islamic Finance will be taken as an extra plus.
Eligibility Criteria:
| Criteria | Details |
|---|---|
| Qualification | Minimum Bachelor’s degree in Computer Science or Data Analytics (Master’s preferred) from an HEC-recognized institute/university |
| Experience | Minimum 5 years of relevant experience |
| Location | Head Office – Karachi |
| Department | Service Quality Department – Customer Support Group |
| Industry | Banking / Islamic Finance |
Position:
| Position Title | Location |
|---|---|
| Manager Service Analytics | Head Office – Karachi |
Key Responsibilities:
-
Monitor, evaluate, and report on customer interactions to ensure quality standards
-
Develop scorecards, dashboards, and performance insights to support decision-making
-
Identify service gaps and recommend data-driven improvements
How to Apply
Apply online via the official Meezan Bank careers portal at https://www.meezanbank.com/careers/ . You can do this by scanning the QR code that was given in the ad, or just go straight to the site and submit your application there.
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